Home

Advertisement

Customize
 
 
16 March 2006 @ 09:03 pm
Check, Please!  
Is there a national Wait Staff Week? There should be. This is for all of you who have ever been, are now or might become a waitress or waiter.

This is for those of you who put up with assholes who take their frusterations out on you and those who don't leave tips to good waiters and waitresses no matter what a great job they did.

This is for all of you who had to stay late, cover shifts, work overtime and double shifts, work days off and still remain as pleasant as you could to those costomers who are never pleased no matter what you do for them.

This is for those who had to be the prep cook, the cashier, the hostess, the janator, and everything else as well as wait tables...during the lunch rush.

This is for those of you who covered school functions with a smile while young teenagers had food fights and covered the whole place with spaghetti...which you had to clean later. While waiting tables.

For all of you who work extra hard while raising kids or going to school, those who have two jobs and still work hard, those of you who endure countless hours of indesicive people, grumpy old folks, bratty children running through your feet and screaming, terrible teenagers with bad attitudes and no money, your ever stressed out bosses, the people at the other table thinking they are the only ones there while in a crowded restaurant, people who think it's funny to throw things at you or be completely rude, and other lovely things...

Waitresses and waiters are some of the hardest working people on the planet and they are often underestimated. Not many people understand what a typical work day for them brings. Some days are smooth and uneventful, but when it is bad, it's really bad. Think of all the people you meet in your lifetime that are rude to you and you still serve them at your job, or maybe you are lucky and you don't have to deal with the public when they are in a hurry. They have to serve people with a pleasant attitude and cater to even the most horrible folks or lose their job.

Remember, you are not the only person in the restaurant and your waiter or waitress has been putting up with shit since the doors opened today, and yesterday, and probably the day before. Take it easy on them when the cook doesn't make your steak perfect, that is not their fault, they just bring it to you. Do not yell at them for forgetting your side dish, do you even understand how many things they have to remember at once? Smile and be pleasant, your bad day is not their fault and if you are in a hurry, don't eat at a restaurant!

And remember: LEAVE A FUCKING TIP YOU TIGHTWAD BASTARD!

"A person who is nice to you but mean to the waiter/waitress is NOT a nice person..."
 
 
( 2 comments — Post a new comment )
[info]springs1 on July 10th, 2006 02:36 am (UTC)
Bringing Out the Correct Food to the Customer is the GOAL!
"Do not yell at them for forgetting your side dish, do you even understand how many things they have to remember at once?"

I won't yell, but will tell you "I ordered such-n-such." Most people including myself can't remember by memory, so if you feel you can't remember, WHY don't you write the order down? Why don't you compare the plate of food and the order that was written down? Go down a checklist: Steak - check, mashed potatoes- check, substituted fries for vegetables - check, BEFORE EVER TAKING IT TO THE CUSTOMER WRONG. So if we give you a less than 15% tip for being TOO LAZY to verify the plate of food as being correct BEFORE taking it to me, don't blame us customers, blame YOURSELF! I don't expect the server to remember by memory at ALL. I expect them to take my food to me EXACTLY how I ordered it as far as what they can SEE. If you can see it's wrong, DON'T BRING IT! My point is, the server is 100% responsible for bringing the CORRECT side dish or condiments that were ordered with the meal. It looks REALLY STUPID when a server that WROTE DOWN my order and brings me the wrong side. I feel gee, WHY FUCKING WRITE IT DOWN WHEN THE OUTCOME IS WRONG? The WHOLE POINT of *WRITING THE ORDER DOWN IS TO VERIFY THE *FINAL RESULT*! I ask to have fries instead of beans, well you wrote it down, you should take the extra 30 seconds to REREAD the order. Are you too LAZY to do that? I understand you won't remember it by memory, so that is why I EXPECT the server to get ALL THINGS they can *SEE* is wrong to be fixed BEFORE taking it to me, because they got a "CHEAT SHEET" in a sense to verify that the correct food is being brought to the customer. I am ONLY talking about if the SAME PERSON that took my order brings me the food. I am NOT talking at all about if someone else takes the food to me. When Jane Doe server takes my order, I EXPECT Jane Doe to take the TIME and EFFORT to *VERIFY* my plate of food to make sure they are taking the correct things to me. Just because Jane Doe printed the ticket 100% correctly, DOESN'T mean that the cook didn't mess up. Also, I've had a few times when the server wrote the orders down, but pressed the wrong button, so the ticket was printed incorrectly, meaning, the actual piece of paper that the order was written down on was correct. COMPARE THE PLATE OF FOOD WITH THE ORDER WRITTEN DOWN! GO DOWN A CHECK LIST! I even do that at the grocery store BEFORE I leave and sometimes I would have left without something. That's the SAME THING basically. You make sure you have the correct stuff BEFORE you take it to the customer incorrectly. That is the SERVER'S JOB, NOT the CUSTOMER'S job to tell the server that something is incorrect that they can SEE without touching the food. I am NOT talking about pickles under a bun that a person ordered not to have pickles, but things a server CAN SEE, such as a wrong side dish. The server is responsible for taking the CORRECT food to the customer as far as what they can SEE! Honestly, WHAT IS THE POINT IF YOU PRINTED THE TICKET CORRECTLY TO BRING OUT THE WRONG FOOD? There's just disadvantages: 1. Makes the server make extra trips that COULD HAVE BEEN PREVENTED. 2. Embarrassing to the customer 3. A VERY possible not-so-great tip 4. Shows how LAZY the server is by not taking less than a minute to verify the food to be correct.

http://www.mtsusidelines.com/media/paper202/news/2003/10/01/Opinions/Tips-Are.Earned.Rewards.Not.An.Ordained.Right-508957.shtml?norewrite&sourcedomain=www.mtsusidelines.com

"Never, ever take food out that is incorrectly done (I had a waitress rip me a new one for something I goofed up on as a cook and she demanded I fix it then and there - and she was right and I learned)."

Basically, this is a cook that had a VERY SMART waitress tell the cook: “YOU MADE A MISTAKE, FIX IT BEFORE I BRING OUT THE FOOD WRONG.” So it’s NOT ALWAYS the cook that prepared the food wrong if you took the order and bring out the order wrong. It’s the LAST PERSON who sees the food as long as the ticket was printed correctly as far as if it’s a food runner and if it’s the same server, the same server should compare what they wrote down to the plate of food BEFORE taking it to the customer WRONG.
[info]springs1 on July 10th, 2006 02:36 am (UTC)
Server's CAN be at fault Sometimes
"Take it easy on them when the cook doesn't make your steak perfect, that is not their fault, they just bring it to you."

It COULD be if the server printed the ticket incorrectly by printing medium rare instead of medium well. Think about that, it's TRUE you know. I would say 99% of the time, it's NOT their fault, but it's POSSIBLE the server can print the ticket wrong.
 
 

Advertisement

Customize